Zoom, How to log into Zoom
Zoom provides access to services through a variety of different platforms. Please see the sections below for details on how to sign in to Zoom.
New Illinois Zoom users need to sign into the web portal at least once prior to attempting to sign in any other way in order to create their account for the first time. If you are experiencing issues signing into the Zoom desktop client, Outlook add-in, or mobile app, please make sure you have done this first.
If you continue to experience issues after signing in on the web, please clear the cache, cookies and any old stored passwords in your default web browser and try again. Information on how to clear website data from many popular browsers can be found at: Browsers, Clearing Cache and CookiesIf you use a password manager or Mac keychain, then you may also need to locate and delete the old password there.
Zoom Web Portal
This step is required to create an Illinois Zoom Workplace account for the first time.
- Open a supported web browser and navigate to https://illinois.zoom.us/
- Click Sign In at the bottom of the main panel
- Enter your Illinois login credentials
- Zoom's new user experience now brings you to the Zoom web client
To access your user settings, click your profile picture in the upper right corner and select Settings.
Zoom Workplace Desktop Client
If you do not already have the Zoom desktop application, you can download it for free on Windows and Mac.
Please note that the steps in this guide have been performed on Windows.
- Launch the Zoom Workplace desktop application
- Click the SSO key icon below the email box
- Enter 'Illinois' in the company domain box and click Continue
- You will be presented a browser tab that asks if you want to open zoom meetings
- If you are presented with a login box, enter your Illinois credentials
Zoom for Outlook add-in
If you do not already have the Zoom Outlook add-in, you can install it at https://illinois.zoom.us/download.
New Outlook
- To sign in and use the Zoom add-in on new Outlook, click the dropdown arrow under New in the upper left corner of the Outlook client and select Event
- If the Outlook add-in is installed it will show on the ribbon bar at the top of the event
- Click the Zoom icon and select either + Add a Zoom Meeting or Settings
- A box asking to display a new window will pop up, select Allow
- An SSO box will appear asking for the company domain, enter 'Illinois' in the box and click Continue
- If you are asked to pick an account, select your Illinois login. If your Illinois login is not present select + Use another account, then enter your Illinois credentials.
- When your account has finished signing in you can either add a meeting or adjust your settings
Classic Outlook
- To sign in and use the Zoom add-in on classic Outlook, go to your calendar and select either New Appointment or New Meeting from the ribbon.
- If the Outlook add-in is installed it will show on the ribbon bar at the top of the event
- Click the Zoom icon and select either + Add a Zoom Meeting or Settings
- A side panel will open prompting you for credentials
- Scroll down and select the SSO key icon at the bottom of the panel
- Enter 'Illinois' as the domain and click Continue
- If you are asked to pick an account, select your Illinois login. If your Illinois login is not present select + Use another account, then enter your Illinois credentials.
- When your account has finished signing in you can either add a meeting or adjust your settings
Zoom Workplace mobile app
If you do not already have the Zoom Workplace mobile application, you can download it for free on Android and iOS.
Please note the steps in this guide have been performed on Android.
- Launch the Zoom Workplace app and select Sign in on the splash screen
- Select Continue with SSO from the sign in screen
- Enter 'Illinois' as the company domain, then select Continue
- When prompted, enter your Illinois credentials
- (Optional) Enable notifications, or select Not now
- You're ready to go! Select Get started