Zoom, Resource (Service) Accounts
This article details how to setup a non-person resource account to be used for Zoom.
Please choose one of the following options to configure a non-person account access to Zoom.
Option A: Using an existing resource account.
Option B: Default mail-enabled Zoom account
Note: This account will only be (externally) reachable by sending email to account-name@mx.uillinois.edu. If you would like a Zoom account to be reachable with an illinois.edu email address by all email, please see Option C or D below. For steps on how to create a mail enabled account with mx.uillinois.edu domain follow these steps:
Create the Account in AD
The first step in creating a role-based account is to create an Active Directory (AD) user in the department's Organizational Unit (OU). This will have to be done by someone who has been delegated OU Admin authority, typically the unit's IT Professional.
Zoom Specific Mappings:
- First name, and Last name are the first and last name fields in the Zoom profile. The two fields will be concatenated the create the Zoom display name. Please set this accordingly.
- IMPORTANT: Choose mail attribute. This will be the username and email for your Zoom account.
- Option B: userLogonName@mx.uillinois.edu
Mail enable account
Log in to illinois.zoom.us
You have now completed the setup of a resource account that will allow you to access UIUC Zoom.After the account is created, enabled, you have logged into illinois.zoom.us (described above), please submit a ticket to consult@illinois.edu or by calling 217-244-7000 requesting the account be upgraded to Licensed. Include the User Logon Name created for the account and ask that it be escalated to Zoom Tier 3.
Option C: Redirect account mail using group alias.
Please Create the Account in AD
- First name, and Last name are the first and last name fields in the Zoom profile. The two fields will be concatenated the create the Zoom display name. Please set this accordingly.
- IMPORTANT: Choose mail attribute. This will be the username and email for your Zoom account.
- Option C: userLogonName@illinois.edu
Request a Group Alias
Request account be stamped with new alias
Log in to illinois.zoom.us
You have now completed the setup of a resource account that will allow you to access UIUC Zoom.After the account is created, enabled, you have logged into illinois.zoom.us (described above), please submit a ticket to consult@illinois.edu or by calling 217-244-7000 requesting the account be upgraded to Licensed. Include the User Logon Name created for the account and ask that it be escalated to Zoom Tier 3.
Option D: Create new resource in AD and illinois.edu Exchange mailbox
Please Create the Account in AD
Zoom Specific Mappings:
- First name, and Last name are the first and last name fields in the Zoom profile. The two fields will be concatenated the create the Zoom display name. Please set this accordingly.
- IMPORTANT: Choose mail attribute. This will be the username and email for your Zoom account.
- Option D: userLogonName@illinois.edu
Request a Group Alias
Request new user object is mail enabled
Log in to illinois.zoom.us
You have now completed the setup of a resource account that will allow you to access UIUC Zoom.After the account is created, enabled, you have logged into illinois.zoom.us (described above), please submit a ticket to consult@illinois.edu or by calling 217-244-7000 requesting the account be upgraded to Licensed. Include the User Logon Name created for the account and ask that it be escalated to Zoom Tier 3.