Student Technology Program - Student Resources

Information for students who received a laptop supplied via the Student Technology Program, facilitated by the Financial Aid Office.

Terms of Use:

This is a University of Illinois device. Anyone using University of Illinois resources is responsible for using them in an appropriate, ethical, and lawful manner, and in accordance with all University policies. By using this device, you agree to abide by the terms in the University’s Acceptable Use Policy: https://cam.illinois.edu/policies/fo-07/   

The university has installed “CrowdStrike” endpoint protection software (antivirus) on this machine. It is there to help ensure the security of the system and that you have the best experience possible. Questions can be sent to consult@illinois.edu 

Initial Setup: Change your laptop password 


 If you received your laptop before September 4, 2020  If you received your laptop on/after September 4, 2020
  • Power on laptop  
  • Select you name. Use password: Changeme 
  • After logged in press Ctrl Alt Del   
  • Select Change Password->Enter new password
  • Power on laptop  
  • Select: STPUse password: Service Tag / Serial #
    • For Dell (Service Tag) = on side of box / bottom of laptopwill be 7 digits
    • For Lenovo (Serial #) = on side of box / bottom of laptop, will be 8 digits 
  • Create a new password when prompted



Software: 

Support: 

The laptop loaned to you is under warranty. For hardware issues, please contact the appropriate manufacturer (see below). All you will need to provide is the serial number and your own contact information. 

After working with the manufacturer, if it is determined that your loaned laptop is unable to be repaired and needs to be replacedcontact consult@illinois.edu. Let them know this laptop is part of the Student Technology ProgramArrangements will be made to replace the defective laptop.  Please note, we will not be able to recover any files or personal data. For this reason, please store all files and data on your cloud storage (Box, Google Drive, One Drive). 

Remote Technologies/Student Resources: 

For general computing support, you may contact the Technology Services Help Desk at 217/244-7000 or consult@illinois.edu. 




Keywords:STP,student,loan,Financial Aid, laptop   Doc ID:105246
Owner:Michael C.Group:University of Illinois Technology Services
Created:2020-08-24 16:09 CDTUpdated:2020-09-15 14:40 CDT
Sites:University of Illinois Technology Services
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