Technology Services at Illinois, UIUC Tech Help Center Changelog

  • August 16, 2021
    • Help Desk Page updates
      • Grouping Help Desk listings by unit (for example, System Office AITS Help Desk and Human Resources fall under the System Office grouping)
      • Group office hours for more succinct presentation
      • Remove icons from entries to reduce clutter
      • Add a 'Submit a Ticket' button under each unit on TDX
      • Add subject-area filters to enhance navigation and search
  • April 23, 2021

    • A Help Center welcome video will be added to the home page at help.illinois.edu. This video will introduce customers to features of the UIUC Tech Help Center.
  • March 5, 2021
    • Log In To and Quick Actions modules are added to the home page

  • Feb 19, 2021
    • The UIUC Tech Help Center is implemented in production.

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Keywords:TeamDynamix, TDX, Help Center, changelog, change log   Doc ID:110388
Owner:Rob W.Group:University of Illinois Technology Services
Created:2021-04-20 09:15 CDTUpdated:2021-09-27 09:11 CDT
Sites:University of Illinois Technology Services
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