AITS - Service Desk - TDX - Not Receiving Email Notifications from TeamDynamix

Explanation of why users may not receive email notifications in Outlook from TeamDynamix (TDX).

Microsoft Outlook 365

By default, Office 365 Outlook will have a "Focused" inbox enabled, which attempts to show only messages addressed directly to you in one group and all other messages (like mailing list messages) in another.
  • Make sure to check other mailboxes if you are not seeing all messages.
Note: Notifications are sent to the email address on file in your TeamDynamix user profile.

KeywordsWhy am I not receiving email notifications from TeamDynamix?, TDX, email, notifications, focused mode,   Doc ID110422
OwnerAITS Service DeskGroupUniversity of Illinois System
Created2021-04-21 09:10:55Updated2024-05-09 14:52:45
SitesUniversity of Illinois System
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