Microsoft Teams Room System Setup

Microsoft Teams Rooms Settings for UIUC

To have an account loaded into the Teams Room device:

First you need to create a new resource account or convert and existing user resource account.
For new accounts please follow these guidelines to have a room mailbox created: Office 365, Email, Creating Or Deleting a Resource or Group Mailbox
For existing accounts we can convert Role Based (User) Accounts only.  We cannot convert common area phones.
To have an RBA converted into a Teams Room email with the RBA Name and email address.
You will also need to purchase a Microsoft Teams Room Pro SKU by using this webstore link:

UIUC Tenant specific settings:

While the physical setup of your device may vary per manufacturer there are some settings you need to make your device work in the UIUC Tenant
Exchange Sign-in: based on the AD object Account tab.
Configure Domains - Separate with commas:,,

Device Support:

Support for MS Teams Room devices including panels, hubs, and displays are handled primarily by the local unit IT Professional. Technology Services provides service connectivity of the device. Configuration and troubleshooting of a Teams Room device is handled by local IT Professionals. The Teams Team can provide limited licensing support, call quality checks, and can reach out to Microsoft for support if necessary. 
The list of certified Teams Room devices can be found here.

KeywordsMicrosoft, Teams, Teams Room, Setup, License   Doc ID110609
OwnerLync M.GroupUniversity of Illinois Technology Services
Created2021-04-29 15:09:31Updated2024-02-07 09:46:40
SitesUniversity of Illinois Technology Services
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