Endpoint Services, Workspace ONE, Requesting Location Data

How to request device geolocation data to help locate lost or stolen devices enrolled in Workspace ONE.

Systems

Workspace ONE Unified Endpoint Management (UEM)

Intended Audience

University of Illinois IT Pros leveraging Technology Services Endpoint Service Workspace ONE UEM for device management

Actions

General Information

Device geolocation data can be used to determine a lost or stolen device's location and aid in recovery. However, while Workspace ONE currently collects device geolocation data, University privacy policy dictates that this data will only be made available to units upon request, and only after approval by the Technology Services Privacy and Security Office.

If you suspect that a device has been stolen, please report it to the University of Illinois police department.
In addition, send an email to security@illinois.edu with device details including both wired and wireless MAC addresses.
This information will be used to monitor if the device shows up on the campus network.

Requesting Location Data

Location data requests must be submitted in writing by following the general format provided in this template.

Lost Mode

For iOS/iPadOS devices, as an alternative to a location data request, if a device is only suspected to be misplaced and not stolen, Lost Mode can be used to lock the screen and present a message and phone number to the person currently in possession of the device, requesting that they report the device location to you.


Contact the EPS team




Keywords:eps mdm airwatch workspace one endpoint macos ios "workspace one" TechS-EPS-WS1 uem lost mode stolen security location data   Doc ID:112166
Owner:EPS Distribution List .Group:University of Illinois Technology Services
Created:2021-07-06 12:35 CSTUpdated:2021-07-12 12:48 CST
Sites:University of Illinois Technology Services
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