Browsers, Clearing Cache and Cookies

This document explains where to find instructions on how to clear cache and cookies in your web browser.

NOTE: If you are having trouble with the Illinois App, please see this article: Illinois App, Troubleshooting

Desktop Web Browsers

Browser Windows Document Link macOS Document Link
Google Chrome
Google Chrome		 Chrome (Windows) - Clearing Cache and Cookies Chrome (Mac) - Clearing Cache and Cookies
Firefox
Firefox		 Firefox 57+ (Windows) - Clearing Cache and Cookies Firefox 21+ (Mac) - Clearing Cache and Cookies
Safari
Safari		 Safari (Windows) - Clearing Cache and Cookies Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
Internet Explorer 9, 10, & 11
Internet Explorer 9, 10, & 11		 Internet Explorer 9, 10, and 11 (Windows) - Clearing Cache and Cookies None
Microsoft Edge
Microsoft Edge		 Edge (Windows) - Clearing Cache and Cookies None
Opera
Opera		 Opera (Windows) - Clearing Cache and Cookies Opera 28.0 (Mac) - Clearing Cache and Cookies
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New Microsoft Edge		 New Edge (Win 10, 8, 7, MacOS) - Clearing Cache and Cookies New Edge (Win 10, 8, 7, MacOS) - Clearing Cache and Cookies

Mobile Web Browsers

Operating System Document Link
Android Icon
Android		 Android (Jellybean) - Clearing Cache and Cookies on Google Chrome
iOS Icon
iOS		 Safari (iOS) - Clearing Cache and Cookies
webOS Icon
webOS		 [Link for document 18709 is unavailable at this time]
Windows Phone Icon
Windows Phone		 Internet Explorer (Windows Phone) - Clearing Cache and Cookies

Legacy Versions


Keywords:
clear delete remove reset cleanup cookie saved web pages webpage webpages page ie edge firefox ff opera safari mozilla google chrome windows phone webos ios android blackberry net clean browsing 
Doc ID:
115654
Owned by:
Help Desk Technology Services G. in University of Illinois Technology Services
Created:
2022-01-12
Updated:
2025-09-06
Sites:
University of Illinois Technology Services