AITS - Service Desk - System Offices - Friday Focus Series

A one-hour professional development opportunity for System Offices staff where TeamDynamix topics are discussed. Dates and topics are subject to change.

Learn about TeamDynamix from your colleagues

Do you have any tips for using TeamDynamix?  Are you using TeamDynamix in a way that others might be interested?  These Friday Focus sessions facilitated by AITS Service Desk are opportunities for you to share and learn clever TeamDynamix tips and tricks from one another.

Date & Time

Next meeting:  TBA

Friday Focus Topics

Past recordings and shared materials are available in Box

List of topics
February 2023
  • System Status Page Replacement Overview 
  • TDX Data Reports in EDDIE/Webi
December 2022
  • TDX in Profiles
  • Contacts overview
  • Groups Search
November 2022- No Meeting
October 2022
  • TDX in Teams
  • Announcements in Teams
  • Share Teams posts to Outlook
September 2022 - No meeting
August 2022
July 2022 - No meeting
June 2022
May 2022
April 2022
  • What is Friday Focus?
    • Topics
    • Recordings
  • Waffle menu overview
  • TDX Project Management - Risks and Issues
March 2022
  • How to see what groups a person is in
  • How to see what your default group is
  • Ticket templates
  • Response templates
February 2022
  • Efficient Ticket Handling
December 2021
  • Time Entry
November 2021
  • Reports and Desktops

KeywordsTeamDynamix, training, AITS fridayfocus   Doc ID117309
OwnerAITS Service DeskGroupUniversity of Illinois System
Created2022-03-11 15:09:41Updated2024-05-09 07:23:23
SitesUniversity of Illinois System
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