TeamDynamix - Support for System Offices
For System Office TeamDynamix users, application administrators, and group managers looking for assistance with TeamDynamix, a ticket can be submitted through any of the campus Help Centers.
System Office staff can request TeamDynamix support through your campus Help Center:
For assistance with a System application within TeamDynamix (e.g. UofI-Main, UPB), use the Application-Level services as this will direct your request to the Application Administrator that can assist. These services would include but not limited to:
- Forms and Form Fields
- Email Monitors
- Assignment Workflows
- Application specific problems, errors, and technical issues
- General questions
For assistance with the TeamDynamix System as a whole, use the System-Level services as this will direct your request to the Global Administrators of the system. These services would include but not limited to:
- User and Group management
- Application Management
- Project and Portfolio Management requests and changes
- Integrations
- System-wide problems, errors, and technical issues