TDX - Important Links for Vet Med
List of important links for accessing TDX Ticketing.
TDX Clients
Vet Med General Service Request: https://help.uillinois.edu/TDClient/42/UIUC/Requests/ServiceCatalog?CategoryID=270
BSC Service Request: https://help.uillinois.edu/TDClient/42/UIUC/Requests/TicketRequests/NewForm?ID=yS5LBqYJEfQ_&RequestorType=Service
Marketing & Design Service Request: https://help.uillinois.edu/TDClient/42/UIUC/Requests/TicketRequests/NewForm?ID=5nDc--oNmI8_&RequestorType=Service
Recent Service Requests: https://help.uillinois.edu/TDClient/42/UIUC/Requests/RecentRequestsSearch Service Requests: https://help.uillinois.edu/TDClient/42/UIUC/Requests/TicketRequests/
Submitting a Ticket via Email
- Information Technology – IT@vetmed.illinois.edu
- Facilities – facilities@vetmed.illinois.edu
- Business Service Center – bsc@vetmed.illinois.edu
- Medical Records - cvm-medrechelp@vetmed.illinois.edu
- Health Information Systems – his@vetmed.illinois.edu
- VDL IT - vdl-it@vetmed.illinois.edu
- Marketing Commuications & Design: cvm-MCD@vetmed.illinois.edu
TDX Technicians
Training - TeamDynamix, Technician Training OverviewCampus Website - https://web.uillinois.edu/teamdynamixSandbox: https://help.uillinois.edu/SBTDNextProduction: https://help.uillinois.edu/TDNext/
Help Documents
- TDX Help on Answers - https://answers.uillinois.edu/search.php?q=tdx
- TDX Ticketing Knowledgebase - https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/?CategoryID=21887
- Vet Med Specific TDX KB public articles - https://answers.uillinois.edu/illinois.vetmed/search.php?q=tdx&cat=0