Technology Services at Illinois, Illinois Support Contact App, How do I delete an office?

Overview

The Illinois Support Contact App holds the information to populate the Help Desk page of the UIUC Tech Help Center (https://help.illinois.edu/helpdesks). A specific unit can also pull information from this application to present on additional web pages as desired.

 

Contents:

What is the Illinois Support Contact App?

The Illinois Contact Support Application is a repository that contains area, unit, and office information, including hours of operation, address and email, websites, and other notes.

This information is used for the UIUC Tech Help Center Help Desk page. It also can be accessed through a common language (JSON) so information can be shared on any website.

Contact and Support:

  • For help with the Illinois Support Contact App, submit a help request to the TDX at Illinois service team.

 

How do I delete an office?

You cannot delete an office. You can make an office inactive by unselecting the "Is Active"? checkbox.



Keywords:
Support, help desk, help desks, help, in-person, IT support, tech support, ticket, request 
Doc ID:
120272
Owned by:
Rob W. in University of Illinois Technology Services
Created:
2022-08-05
Updated:
2022-09-15
Sites:
University of Illinois Technology Services