Cisco VPN, Start before logon

A feature of the Cisco Secure Client is the ability to connect to the VPN before entering your NetID and password on a Windows computer. This allows for first sign-ins off-campus as well as protection when traveling with a laptop.

For remote and hybrid staff and faculty signing in to a new computer for the first time, it is necessary to first connect to the campus VPN so the computer recognizes the NetID and password.

If you are not connected to the VPN before first sign-in, you will see this message:

Error message that reads We can't sign you in with this credential because your domain isn't available. This verbiage may be slightly different in other versions of Windows.


How to connect to the Cisco Secure Client at the login screen

From the login screen, select the button on the bottom right that looks like to stacked monitors.

When Cisco Secure Client opens, connect to and click Connect.

Enter your NetID.

Enter your campus password and either your DUO Passcode from the mobile app or type 'push' or 'sms' to receive a code.

Once connected to the VPN, log in to Windows with UOFI\NetID and your campus password.

Note: from this point forward, the VPN is not required when signing in, only for accessing certain campus resources.

If you have any questions or need assistance, please contact IT Partners @ Gies -, 217-244-0812.

KeywordsVPN, Cisco, login, "Sign In", windows, "work from home", "first sign in", domain, "domain isn't", "domain is not", laptop, hybrid, connect, "Secure Client"   Doc ID122810
OwnerAllison P.GroupUI Gies College of Business
Created2022-12-02 11:39:23Updated2024-03-12 11:32:29
SitesUI Gies College of Business
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