Always first ensure your Teams client is fully up to date and all peripherals are securely plugged into your device.  

Note: The Away Status is a on set 5 minute idle timer that cannot be changed. 

For a comprehensive library provided by Microsoft regarding various Teams issues with audio, video, presence and more, please click here: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-welcome 

For some common problems please follow one of the links below:  

How to Change your Display Picture

My microphone isn’t working in Teams

My camera isn’t working in Teams

"Give Control" doesn't work when you share a screen in Teams

Known issues in Teams Rooms and Devices

Your actual presence status isn't reflected in Teams

Troubleshoot notifications for Teams mobile apps

How to clear the Microsoft Teams client cache if you are experiencing general issues