Skype for Business, Signing In with a Role-Based Account
Many offices have a front desk or shared space where the main phone line rings. Student workers and other part-time staff may sign in with a role-based account instead of an individual number. This guide will demonstrate how to sign in to Skype for Business (SfB) with a role-based account and how to check the voicemail in the SfB desktop client.
Sign in the front desk computer as yourself
Open Skype for Business from the Applications list. Note: it will start automatically on sign-in after the first use.
In the "Sign-in address" field, enter the email address of the role-based account and choose "Sign In"
Enter the role-based account password
Optional: If prompted, save the sign-in info for convenience
Optional: If prompted to enter the password again in a Microsoft SSO window, use the same sign-in password
The main client screen will list contacts and show their availability, i.e. Away, Available, In a Meeting, etc.
To check voicemail messages, select the dial-pad icon
Select a voicemail from the list, RIGHT-click, and select "Play"
Signing out of Windows will automatically sign out the phone, as well.