MITS System Office, Touchpoint, Installation from Software Center

This document provides self-service installation instructions for units that use Touchpoint/Contact Center and are supported by MITS System Office.

1. Select the Windows Start Button

2. Search for Software Center and launch the Software Center program

Windows Start menu with the Software Center program highlighted in red

3. Make sure Software Center is selected on the Applications tab.

4. Select the Touchpoint option.

Software Center window with the TouchPoint installer highlighted in red

5. Click the Install button. It will take about 3-10 minutes to remove the old version of Touchpoint and download and install the new version.

Control panel window with TouchPoint software highlighted in red.

6. Once the installation status updates to installed and the button changes to an uninstall button, your Touchpoint should be updated.

7. If you would like to double check to ensure that you have the correct new version of Touchpoint, you can check by searching for Control Panel and selecting Programs and Features This will display a list of all the programs installed on your computer. Find Touchpoint in the list. The version new number should be 12.1.2.56007

If you have any issues with this installation process, please submit a ticket at go.illinois.edu/SystemOfficeIT

Keywords	Teams, touch, point, MECM Suggest keywords	Doc ID	129815
Owner	Lillian H.	Group	University of Illinois Technology Services
Created	2023-07-18 14:31:09	Updated	2023-07-18 15:03:57
Sites	University of Illinois System, University of Illinois Technology Services
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