Qualtrics, Email Triggers, How to Use Workflow Tasks to Send Emails

As of Feburary 2024, Qualtrics has deprecated support of Email Triggers. "Warning: We strongly recommend not using email triggers, as they may not behave as intended, and we no longer plan to develop any improvements for this feature. For the same functionality with added improvements, please use the email task feature instead." This article includes links to resources for using Email Tasks in workflows.

Qualtrics Support Documentation for Email Triggers (old method)

Qualtrics Support Documentation for Email Tasks (new method)

Video tutorial - How to Replace Email Triggers with Email Tasks

If you need assistance with Gies Qualtrics surveys, please send an email to helpdesk@business.illinois.edu with the word "Qualtrics" in the subject line.

Keywordssurvey emails notifications routing "post-survey" features   Doc ID135182
OwnerAllison P.GroupUI Gies College of Business
Created2024-02-01 16:29:20Updated2024-02-01 16:34:21
SitesUI Gies College of Business
Feedback  0   0