Microsoft's New Teams Known Issues
Microsoft's New Teams is not without issues. Microsoft has compiled a list of known issues that can be read about here: Known issues in the new Microsoft Teams desktop client - Microsoft Teams | Microsoft Learn
If you are experiencing difficulties with launching New Teams after upgrading from Classic Teams, this article may help to troubleshoot and resolve the issues: Resolve issues when starting the new Teams app
Microsoft has also provided a handy document that documents changes and features that were renamed or moved around in New Teams: What is changing in the new Microsoft Teams - Microsoft Teams | Microsoft Learn
If you are experiencing an issue not currently listed please take a moment to fill out this form: https://forms.microsoft.com/r/aA9s24zMWv
Note: This form does not create a TDX ticket. The form is to collect known issues in a singular location that may not be known to the support team. If you do have an issue that needs an immediate response please log a TDX ticket to consult@illinois.edu
New Teams changes and issues affecting our tenant |
|
Issue |
Workaround/Solution |
| Adding Box to Teams channels no longer functions via Microsoft's Add Cloud Storage option. As it only supports OneDrive at this time. | Method 1 in this kb currently works in New Teams to add Box to a Team's tab: https://answers.uillinois.edu/108149 |
| Adding a website to a Team with the Website app may sometimes fail to render or say something went wrong. This is mostly relevant to websites that require authentication including Box and Planner. | Microsoft has provided a document detailing the website and its inability to not display websites correctly with the only work around being to open the website in a browser: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/tabs/websites-not-loaded-new-teams |
| MP50 integration with New Teams on MacOS is officially unsupported by Microsoft. Only the audio inputs/outputs will work. | Microsoft hopes to provide support in the future, but as of now there is no solution for this issue. |
| MP50 integration with Windows is suffering from several deficiencies in button interop and call control. | There is an existing ticket with Microsoft to fix these issues. Fixes to many issues are expected in early April. |
| Better Together over Bluetooth integration between all models of IP Phones (Yealink and Poly) and New Teams does not work. This is a Windows only feature. |
Microsoft is aware of the issue and hopes to have this resolved sometime in April. |
| When you turn on the Try the new Teams toggle in classic Microsoft Teams, the new Teams app doesn't start. Instead, a banner appears and displays the following error message: Something Went Wrong |
Microsoft suggested troubleshooting, clear Teams cache: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/resolve-new-teams-launch-issues |