KB Tutorial - How to Edit / Publish a document

How to make changes to a KB doc and publish them

KBAdmin Tools - Edit button

Edit the document. See https://kb.wisc.edu/kbGuide/114570 for a guide to the TinyMCE editor.
When you're done editing the document, you must ALWAYS change the "Status" to Active (see image below) before clicking on the Submit button (the default status is "In Progress").
The "Accessibility Checker" will appear if there are any accessibility issues. Please review the issues to determine if changes are needed.
- This can be triggered by:
  - Tables that do not have a caption
  - Non-black text
  - Images that do not have alternate (descriptive) text
- See https://kbadmin.apps.uillinois.edu/kbGuide/116740 for more guidance on the Accessibility checker
Once the document has been successfully set to "Active", you'll see the following screen. Note that the progress bar shows that it's active. To extend the expiration, click on the Extend expiration button (see the red arrow, below).

IMPORTANT NOTES:

If you do not change the status to Active after making changes:
- The "Active" version (the version shown on the KB) will be the old version and your changes will be kept in an "In Progress" state.
- If that happens, you'll see that the document has a status of "Active / In Progress"
- As you can see below, the progress bar is stopped at "In Progress", but the "Active" button is green.
  - This indicates that an Active version of the page exists, but the current version is "In Progress".
- Notice that there is NO "Extend Expiration" window.
To fix this, go back through the steps above but be sure to click on the Active radio button before clicking Submit.

Additional Help

If you need additional help, have questions, or want to make advanced edits, contact SCS Computing staff at scs-help@illinois.edu.

Keywords:

edit active status review changes knowledgebase expiration

Doc ID:

137588

Owned by:

Jay G. in School of Chemical Sciences
UIUC

Created:

2024-05-30

Updated:

2025-05-06

Sites:

University of Illinois School of Chemical Sciences