Sounds easy... but Windows doesn't make it easy. 

• Boot the computer 3 times, each time letting it fully boot, bluescreen, and reboot.  The easiest way is to turn the computer on, and walk away for a bit. 
• After the 3rd reboot, you'll get the WinRE (Windows Recovery Environment) screen.  
• Click on the See Advanced repair options. 

• On the "Choose an Option" screen, click on the Troubleshoot icon.
  
  
  
  
  
• On the "Troubleshoot" screen, click on Advanced Options
  
  
  
  
  
• On the "Advanced options" page, click on Startup Settings. 
  
  
  
  
  
• At this point, you will either see the "Startup Settings" page, or you will be prompted for a BitLocker key. 

If your machine has BitLocker enabled (this encrypts your hard drive): 

• You'll be prompted for the BitLocker key. 
  • And no, unfortunately, we can't give these out - having a decryption key floating around sort of defeats the purpose of encrypting the drive in the first place.  
  • If this happens, you'll have to wait for SCS IT staff to come to your office.
  • If you haven't seen someone by the end of the day on Monday, July 22, email scs-computing@illinois.edu and let us know where your office is. 

If your machine does NOT have BitLocker enabled

• You'll get the screen below.
• Click on Startup Settings page, click on the Restart button.
  
  
  
  
  
• Windows will reboot, briefly, then you'll get the "Startup Settings" page. 
• Press the "4" key on the keyboard to launch Safe Mode. 
  
  
  
  
  
• Log into the computer with an account that is in the local machine's "Administrators" group
  
  

Navigate to the C:\Windows\System32\drivers\CrowdStrike directory

• Press the Windows Key + E - this will bring up a Windows Explorer window
  
  
• In the navigation box, type   C:\Windows\System32\drivers\CrowdStrike    as show in circle, below: 
  
  

Locate the file matching “C-00000291*.sys” and delete it

• In the "Search" box (see arrow, above), type C-00000291 and press <Enter>
  
  
• Click on the file that comes up, then press<Shift> while pressing <Delete>.  This will permanently delete the file. 

Reboot the host

• In Safe Mode, the regular "Start Menu" doesn't work.  So the easiest way to reboot is to press the power button, and hold it for ~10 seconds until the computer powers off. 
  
  
• Press the power button again, and the computer should power up and boot into Windows.