When you create a cPanel account, your email address is automatically assigned as the primary contact and owner email. You may wish to change the primary contact if you are handing off your site to a new owner, or you may wish to add a secondary email address, such as a group mailbox, to receive email notifications from the system.

Contact information cannot be updated by cPanel account owners due to a change in the cPanel software and our use of single sign-on. To make changes to your account's Contact Information, please submit a ticket by visiting https://go.illinois.edu/cpanelhelp.