Teams, E911, Location incorrect or not showing

My Teams location is wrong, or it doesn't show my location at all and says set location.

Please ensure that the user has location services enabled on their device.

https://support.microsoft.com/en-us/office/enable-location-sharing-583dd649-87fc-4b23-aed6-f4e2279297f9

If the user has this setting on, but is still not getting a location, please provide the following information to the Help Desk at consult@illinois.edu:

  1. NetID
  2. Operating system
  3. Form factor (laptop or desktop) 
  4. Connection type (wired, wireless, or both) 
  5. Location (building name) 
  6. Jack number that they are plugged in to (only if they are using a wired connection) 
  7. MAC address(es) (we need the MAC for both wired and wireless if  connecting to both, otherwise just the MAC for the network interface they're using) 
  8. (Optional) Additional information (Was this working before? When did you notice it failing? Anything else you want to tell us?)


    Keywords:
    Teams, location, e911 
    Doc ID:
    34171
    Owned by:
    Lync M. in University of Illinois Technology Services
    Created:
    2013-10-04
    Updated:
    2024-12-12
    Sites:
    University of Illinois Technology Services