Microsoft Outlook (Windows)

User is missing email in all folders of outlook application. Is not able to find them in any deleted items or other folder.

Missing email may be in archive.

In Outlook>> Tools>>Options>>Other Tab.

Look for archiving and turn it off.

Then restore file from location listed using Outlook File>>Import Export.

Choose a .pst file (other file) and import to location with no duplicates.

Keywords:AITS, email, outlook application, deleted items   Doc ID:38224
Owner:Terry G.Group:University of Illinois System
Created:2014-03-06 13:40 CDTUpdated:2022-02-23 10:55 CDT
Sites:University of Illinois System
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