Web Intelligence Rich Client - File Exists but is Invalid Error While Opening a Report

Various error messages that you can receive when trying to open a Web Intelligence report.

Error messages you could receive when trying to open a Web Intelligence Rich Client report:

1)  "The document cannot be created or opened. The error code is: FILE EXISTS BUT IS INVALID." 

2)  You may receive an error message stating that the report is quarantined.  See below for an example of the error message.


Microsoft Forefront Protection for Exchange Server removed a file since it was found to be infected.File name: "winmail.dat->Detailed_Expenses.wid" Malware name: "EncryptedCompressedFile"

3)  Another error that you could receive is,  "User does not have permission to open the document according to the document security lock. (WIS 30672)."

These error messages can occur when the Save for all users and Remove Document security boxes are not checked (see screenshot below).

Shows the Save for all users and Remove document security boxes are checked in the Save Document screen.

Keywords:AITS, Error, Save for all users, document security, report, Web Intelligence, WIS 30672   Doc ID:41185
Owner:Alex H.Group:University of Illinois System
Created:2014-06-17 15:02 CSTUpdated:2022-03-22 12:45 CST
Sites:University of Illinois System
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