Canvas & Illinois Compass 2g, How to request a new space or check status of a request

I am an instructor and would like information for requesting a space on Illinois Compass 2g or Canvas.

Once you are ready to request a course space, research space, collaboration space, or development (practice) space, visit: https://go.illinois.edu/sra. For more detailed instructions on using the space request tool, see Illinois Compass 2g, Canvas, Request a Space for a Registrar-Affiliated Course (Detailed)

If you are requesting a Canvas space, you must enter the word "Canvas" in the "special instructions" section of the request form.

Special Instructions

On the "Submit Your Request" page, you will be asked if you have special instructions. Please note the following:

  • Do not use the comments box to specify all rosters to be associated or an old course to be copied. You should select these through the form.
  • Typing anything in this box will result in a potentially significant delay in processing. These spaces must be created manually and can take up to 2-3 business days.
  • Historically, this section was used to request additional Instructors or TAs or add notes about sections. However, both may be completed after the space is created.
  • If you do use the instructions box, and need the course created immediately, you may re-submit the request without special instructions

How long will my request take?

If you would like to know the status of your request, you can do that through the same request tool: https://go.illinois.edu/sra

Compass 2G

Compass space requests are processed automatically and can take up to 15 minutes to be provisioned and built. You must log out and close your current browser, then reopen it in order to access the content area of the new space. There is also a 5-15 minute wait before you can upload content to the course.

If you specified instructions in the special instructions box, your request will be processed manually and will take 2-3 business days.

Canvas

New Canvas space requests are built between 3 and 5pm (US Central), Monday through Friday, excluding University holidays.

If you forgot to include "Canvas" in the special instructions section and got a Compass space instead, simply delete the Compass course and create a new request.




Keywords:Compass 2g request new course site types status edit space   Doc ID:47365
Owner:Compass C.Group:University of Illinois Technology Services
Created:2015-02-18 14:16 CSTUpdated:2021-11-29 12:25 CST
Sites:University of Illinois Technology Services
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