Canvas@Illinois, General course policy questions
A student has a question or issue about something within a course site that isn't technical in nature.
Students with questions regarding course policy must contact their Instructor. Examples of these questions are:
- Difficulty accessing an assessment, or other course material.
- Disputes over grades.
- Missed deadlines.
If the Instructor would like assistance with any of these issues, they must contact Technology Services directly at consult@illinois.edu or 217-244-7000. Technology Services will not be able to assist students with the above unless the Instructor initiates contact with Technology Services.