Webstore, Training, Lynda.com FAQ's

Learn the answers to some frequently asked questions about lynda.com online training.

Can I go directly to lynda.com to view the tutorials?

Yes. You can also connect through the appropriate Illinois login page: Choose, Sign in with your orgaization portal. Enter the URL for your campus, illinois.edu, uic.edu, or uis.edu. When you are redirected to your campus enter your University netID and password.

After you are authenticated as a Illinois-system individual, you will have access to all of lynda.com's tutorials.

Who can access the lynda.com training materials?

Anyone with an active Illinois NetID can access the lynda.com training materials.

Do I need to recreate an account at lynda.com?

No. All you need to access the courses is your Illinois NetID.

How do I know if I am logged in?

On the landing page, in the upper right hand corner, it will state "Hi, (your name)". Clicking in that area will produce a list of options including logging out and profile tools. You will be able to access all video tutorials on the lynda.com site.

Can I access lynda.com through a wireless network connection?

Yes, you can connect through IllinoisNet or UIC WiFi or UIS WiFi or any off-campus wireless connection that's available.

Can I watch lynda.com videos on a mobile device?

Yes, you can use your device's mobile browser (Safari, the Android browser, etc.) and login through your University's login page or use the lynda.com's downloadable iOS app via the web portal.

How many people can be logged in to lynda.com at the same time?

All campuses in the Illinois system have an unlimited site license. This means there is no restriction on the number of simultaneous users.

Can I access the tutorials from off campus?

Yes. You can access the tutorials in the same way as on campus.

I'm having trouble logging in. What might be wrong?

If you are having trouble logging in, first make sure you are using your Illinois NetID (in lower-case) as your login (not your full email address). Also make sure you are using your NetID Password (UIUC or UIS) or your ACCC password (UIC). If you still can't log in, contact your campus' IT help desk.

Do we have access to the full library or just the "free sample training"?

Everyone in the Illinois system has access to the full library of the lynda.com tutorials once you login with your Illinois NetID.

How do I track my progress?

Based on the license agreement with Illinois, the lynda.com system does not track individual usage. If you choose to use this free service, it becomes your responsibility to track your own progress.

I do not have QuickTime installed on my computer. How can I view these tutorials?

QuickTime is no longer required to view the tutorials. All videos now use the HTML 5 player. As QuickTime is no longer supported software, if you do have it on any of your computers it should be removed.

Who should I contact if I have other questions about lynda.com?

If you have any other questions about this free Webstore service, or if you would like to share your comments (good or bad) with us, click Contact Us.

Keywords:lynda, online training, mobile, Safari, Android, iOS, Windows, OS X, UIUC, ACCC, UIC, UIS, QuickTime, Webstore   Doc ID:47721
Owner:Webstore W.Group:University of Illinois Technology Services
Created:2015-02-26 17:15 CSTUpdated:2019-03-06 10:01 CST
Sites:University of Illinois Technology Services
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