U of I Box, Support
Each Illinois campus IT desk has staff trained in assisting with Box. Box also provides extensive documentation on their own site.
If you've never used Box before, you may need to enable it in the Cloud Dashboard: https://cloud-dashboard.illinois.edu/
Box Vendor Support Documentation
Box provides extensive support documents describing the use of its features. If you're unsure how something should be done in Box, try searching for it here: https://support.box.com/hc/en-us
Campus Help Desks
If you're having trouble signing in to Box, or have questions about using it that Box's site doesn't answer, reach out to your campus' main IT help desk:
- Urbana-Champaign: Technology Services Help Desk, consult@illinois.edu, 217-244-7000
- Chicago: Technology Solutions IT Service Desk, ITHelp@uic.edu, 312-413-0003
- Springfield: ITS Client Services, TechSupport@uis.edu, 217-206-6000