Classtech, Troubleshooting, Microphone Volume

A microphone is being used in a technology enhanced classroom, but no sound is coming through.

Classroom Microphone Issues

If the microphone in a classroom is not working, make sure the volume is turned up to the maximum level. Some classrooms have a volume knob on the lectern, while others have them on the touch panel. Some classrooms do not have volume controls at all. If you are in a classroom with one, make sure the Mute button is not pressed. For touch panels, check that the Microphone icon is active. If it's disabled, you'll see a slash through the icon.

If you are using a wireless microphone with regular batteries, change the battery. Extra batteries are typically provided inside the cabinet.

If none of these strategies work, call Classroom Technologies at (217) 244-7000. Let us know if you need a staff member to attempt a repair during your class session or if you prefer to wait until after your class.

 
 
If you receive a call and cannot fix it over the phone and the instructor asks for immediate assistance, go to the room to attempt to fix it in person or radio the other location to send someone if applicable.  If you resolved Come back and make a ticket. UIUC-TechSvc - ClassTech Service Request 
If you were unable to solve the issue make a ticket UIUC-TechSvc - ClassTech Incident Report and assign it to the Technicians Group.

Keywords:
CCME, Classtech, microphone, mic issue, mic quiet, noise 
Doc ID:
48851
Owned by:
Class Tech G. in University of Illinois Technology Services
Created:
2015-03-16
Updated:
2025-10-06
Sites:
University of Illinois Technology Services