University units may not purchase mobile communications equipment and/or related service plans, including voice, text, and data plans, for business or personal use by individual employees, except in special situations.  For more information, please see: https://cam.illinois.edu/policies/bf-09/. 

For information regarding Office of Business and Financial Services Policies and Procedures regarding cell phone and data plan business expenses, please see: https://www.busfin.uillinois.edu/bfpp/section-8-payments-reimbursements/cell-phone-data-plan-business-expenses.

Departmental Accounts and Authorized Contacts

Setting up a new department-level Verizon Wireless Account

New accounts are established with the activation of cellular services.  If your department does not currently have an established account and needs to obtain cellular services, please email consult@illinois.edu with your request.  Please include the following information:

• Department name and ORG Code
• Exact Billing Address
• Department Primary Point of Contact - including name, email address, telephone number, and business address
• Initial service activation information - including service plans, any needed devices/accessories for purchase, and shipping address for equipment
• Additional authorized contact information - including name, email address, telephone number, and business address

Technology Services will submit your initial service request to Verizon Wireless, establishing the new department account in the process.  Technology Services will notify the authorized contacts once the account has been established and they have been added to Verizon Wireless' authorized contact list. 

Authorized contacts work directly with Verizon Wireless for their department's cellular service needs and billing once the department's account is established.

Adding/removing authorized contacts to an existing Verizon Wireless Account

Each Department can have up to 4 authorized contacts on their account.  All users will have the Maintain and Pay function/role.

If your department needs to change authorized contacts on an existing account, please complete the Cellular Authorized Contacts Change Form.

Ordering new cellular devices or accessories

1. Determine the type of device, accessories and service plan required.  Refer to Cellular Phone Equipment, Accessories and Cellular Service Plans for current offerings.
2. Submit a Purchase Requisition to the Purchasing Department, as needed.  Requisitions should include: 
   
   • • List of phones, equipment, accessories, and price
     • User's name
     • Cost Center information
     • Specific address and individual's name that the equipment is to be shipped to
     • Account number for monthly service and long distance to be charged, if different than equipment account number
     • Cellular vendor information:
       • Verizon Wireless, 1515 Woodfield Dr.
         Schaumburg, IL 60173
       • Vendor ID @03449428
       • FEIN Number: 22-3372889
3. Once the PO number has been assigned, complete the CELLULAR ORDER FORM TEMPLATE
4. Send an email request to the Verizon Wireless Business Account Manager with the completed Verizon Wireless Order Form as an attachment.
5. The cellular equipment and accessories are normally delivered in 3 to 5 business days after request is received at Verizon Wireless.