Skype for Business, Add a Skype contact

On this page, you can learn how to add a Microsoft contact as a Skype for Business user.

Note: The Skype contact must be using the most current version of Skype.  Otherwise, they may not receive the request to add them as a contact.

Here’s the quick way to add a Skype contact.
  1. In the search box on the Contacts view of the Skype for Business main window, type a name, Microsoft account address. As you type, search results may start appearing below the search box, and the tabs will change from Groups, Status, Relationships, and New, as shown in the following image.

    When the Search box is empty, the available tabs are Groups, Status, Relationships, and New.

    To add a Skype contact, switch from My Contacts to Skype Directory, as shown in the following image.

    When you start typing in the Search box, the tabs below change to My Contacts and Skype Directory.

  2. When you see the listing for the person you want to add, point at their picture or picture display area.

    If they are a Skype user, and you want to add them to one of your groups, click Add to contacts, and then choose one of your groups or the favorites group to add them.

    When you add a Skype contact in Skype for Business, you receive a notification saying that the Skype user has to accept the request before you see their presence and start communicating with them in Skype for Business.

    Notification that Skype user has to accept request

    If you send a request and try to communicate with a Skype user before your request has been accepted, you will receive the following notification.

    Notification to accept Skype contact request

    If you haven't sent a request and try to communicate with a Skype user, you'll receive the following notification.

    Notification to add a Skype contact

Note   Some people might have an organization account and a Microsoft account. So if you work with someone and are also friends with them, you might want to add both of their identities to your contacts.

Keywords:Lync Skype personal contact MSA   Doc ID:53402
Owner:Lync M.Group:University of Illinois Technology Services
Created:2015-06-29 09:24 CSTUpdated:2020-03-13 11:13 CST
Sites:University of Illinois Technology Services
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