Office 365, Email, Exchange, Change how much mail to keep offline

How do I change the amount of mail Outlook keeps stored offline?

This page describes how to change the amount of mail Outlook keeps stored offline.

With a Microsoft Exchange Server account, you decide how much mail is available when working offline with a slow or no network connection.

1. Click File > Account Settings > Account Settings.


2. Select an Exchange account, and then click Change.


3. Under Offline Settings, set the slider to your desired time frame which ranges from 3 days to All Email. Cached Exchange Mode, which downloads a copy of your messages, must be turned on.

Mail to keep offline

Note: This should be change to "All" before archiving or exporting mail in order to ensure all mail is included in the archive file.

Keywords:Outlook Exchange 2016 365 export pst archive cached online   Doc ID:53792
Owner:Office 3.Group:University of Illinois Technology Services
Created:2015-07-09 10:23 CDTUpdated:2020-02-11 14:51 CDT
Sites:University of Illinois Technology Services
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