Email, Google Apps @ Illinois, Frequently Asked Questions (FAQs) for Undergraduate Students

This Google Apps article applies only to undergraduates.

Frequently asked questions about undergraduate students' Google Apps @ Illinois accounts

What is Google Apps @ Illinois?

The Urbana campus has partnered with Google to provide its members with online collaboration services. The services, known as Google Apps @ Illinois, include Email, Calendaring, Docs, Sites, and Instant Messaging/Chat.

Why is Illinois using Google Apps?

Google Apps @ Illinois provides:

  • increased email storage - over 7 GB and still increasing,
  • Google Sync, which coordinates your email, calendar, and contacts on your mobile device,
  • Web-based applications available from any computer or Internet-enabled mobile device, and
  • greater collaboration tools such as calendars, documents, spreadsheets, and presentation applications

Do I have to create a Google Apps @ Illinois account?

You are not required to create a Google Apps @ Illinois account. You are required to have a valid email account where you will have campus email sent; this account could be a part of your Google Apps account, but it does not have to be. You can also use an email account you already have.

To select where you would like your official campus email sent, visit the Campus Email Setup (external link) page.

Is my Google Apps @ Illinois password the same thing as my Active Directory password?

There are two different passwords used for student access to Google Apps @ Illinois. 

When you log in to Google Apps @ Illinois through (external link), you are using your Active Directory (AD) password; but when you set your email forwarding preferences on the Partner Computing website (external link), you will be asked to set up an IMAP password.

Your IMAP password is used by Google Apps @ Illinois to access your email and other data from Google, enabling you to access your email through your phone or another email client (e.g. Outlook).

However, changing your IMAP password through Partner Computing will NOT change your AD password. You will continue to use your AD password to access your email if you continue to use the Google Apps @ Illinois web interface, (external link).

Keywords:Google Apps, Google Sync, Gmail, Google Docs, Google Drive, undergrad, undergraduate   Doc ID:55076
Owner:Isaac G.Group:University of Illinois Technology Services
Created:2015-08-13 14:35 CSTUpdated:2016-12-19 16:00 CST
Sites:University of Illinois Technology Services
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