WebStore, Office activation University owned computers
Why doesn't my Microsoft Office for UI-Owned Computers, Campus Agreement activate?
Computers that are joined to the campus domain will activate automatically, but activation can be done manually by following this process:
Download the activation file from the Office for UI Owned Computers offer in your order history.
To activate Office 2010, 2013, and 2016:
- Connect to the campus network. For activation to be successful, the computer must be connected to the campus network or VPN if connected to the campus WIFI or off campus.
- Double check that the time, AM/PM, date, and time zone are set correctly on the computer. This can cause issues if they are too far off from the server.
- Right-click on the activation file that you saved to your computer and select "Run as administrator." If "Run as administrator" does not appear, select Open.
If you still cannot activate, email webstore@illinois.edu with your external IP address, computer name, and approximate time you last tried to activate.
Note: Computers will attempt to reactivate about every 90 days. If your computer is disconnected from the campus network for long periods of time, you may need to repeat this procedure.