College of FAA: Mac OS X - Adding a Networked Print Queue (SMB)

This article applies only to Faculty, Staff and Students of the College of Fine and Applied Arts (FAA).
For more information, please contact Technology Services Managed IT Services via:
For more information, please contact Technology Services Managed IT Services via:
- Phone: (217) 333-1986
- The Web: http://go.illinois.edu/MITShelp
Overview
These directions explain how to add a networked printer on Mac OS X via the SMB protocol. This is typically used for:
- Printing from non-Active Directory-bound Macs to a Windows print server (e.g., faa-print or faa-print2).
Systems
- Non-Active Directory-bound computers running Mac OS X
Customers
- All customers of above systems
Actions
- Gather the following information for the networked printer: server URL, queue name, printer location, and printer model information/features. This information may be available on the departmental printing documentation article: [Link for document 63260 is unavailable at this time] . If you cannot locate any of this information, please create an Technology Services at FAA Help Desk help request.
- (If necessary) Download and install the appropriate driver for the printer. If your Mac is Fully Managed or Semi-Managed, the driver may already be installed. Please create an Technology Services at FAA Help Desk help request if you need assistance.
- Open System Preferences.
- Click on "Print & Scan" and unlock the preference pane (if necessary).
- Click on "+" underneath the list of printers and select "Add Printer or Scanner..." in the menu that appears.
- An "Add" window will appear. If there is not already an "Advanced" button in its toolbar (on top, alongside "Default", "Fax", "IP", etc.), you'll need to customize the toolbar. Control+click on the toolbar area and select "Customize Toolbar...".
- Drag the "Advanced" item up onto the toolbar and click "Done".
- Click on the "Advanced" button.
- Then enter/select the following:
- Type: "Windows printer via spoolss"
- Device: "Another Device"
- URL: smb://<insert print server URL here>/<insert queue name here>
- Name: enter a descriptive name here (suggestion: include the queue name so that Technology Services at FAA can help troubleshoot later, if necessary)
- Location: enter the location for your reference
- Use: Generally select "Select Printer Software...", locate the appropriate driver for the printer, and click "OK".
(Reminder: Address, Queue, Location, and installed options for the printer may be available on the departmental printing documentation article: [Link for document 63260 is unavailable at this time] . If you cannot locate any of this information, please create an Technology Services at FAA Help Desk help request.)
- Click "Add".
- Configure the appropriate installed options for the printer, then click "OK".
- The first time you print, you will generally be prompted to authenticate with your Active Directory (AD) credentials. Please enter uofi\<netID> and your Active Directory password. You may save your credentials in your Keychain by first checking the appropriate box in the authentication window.
Support
- For general support please contact the Technology Services at FAA Help Desk.