WebStore, Mathematica activation key/password combination is not valid error or activation code requested instead of password.
When entering the password in Mathematica from the WebStore Mathematica for Faculty/Staff offer you may receive the following error. "The activation key/password combination is not valid. Please verify that you have entered the activation key and password correctly." Or you may be asked for an Activation Key instead of the Organization Name and Password.
For additional assistance please contact firstname.lastname@example.org