BeyondTrust (Bomgar) - How to Request Access

New, Update, or Changes to BeyondTrust (Bomgar) access need to be submitted to AITS Security. BeyondTrust (Bomgar) is a remote access tool and AITS Security tracks its use.

Access to BeyondTrust (Bomgar) is a two step process

  • New users - need to request the initial setup
  • Existing users wanting to modify who has access in their group can use the self-service webform

New Users:

Departments, Colleges or other groups who have not signed up for access to BeyondTrust (Bomgar) need to submit a request via email at: servicedeskaits@uillinois.edu
Please note, this is for the initial access request. Once you have your group setup inside of BeyondTrust (Bomgar), there is a different process for adding users to your group. With this initial email request, please let us know who your USC is, so we can setup their access to the self-service tool (see below)

Existing Users:

Once we have setup the group policy inside of BeyondTrust (Bomgar), your USC is able to self-manage your user lists.  Your USC should complete this form to request new, update existing, or remove access for users.


Keywordsbomgar access new usc how to   Doc ID73324
OwnerTimothy V.GroupUniversity of Illinois System
Created2017-05-16 12:40 CDTUpdated2022-10-17 10:39 CDT
SitesUniversity of Illinois Engineering IT, University of Illinois System
Feedback  7   0