Webtools, Technical Assistance
Where can I get help with the features of Webtools?
Webtools is free campus software from Public Affairs. Webtools are designed and created as communication applications for use by all faculty, staff, and students at the University. This suite of tools are in-house resources that work together to develop, display, archive, and distribute information to promote University campuses
Help Content
Visit Web Services Help Blog for how-to instruction. The Help Blog includes short snippet video clips and information to help you get started and to make the most of Webtools more advanced capabilities. The main landing page is here: https://webtools.illinois.edu/ .
Troubleshooting
Customer support is continuously available via the Contact Us link in the menu bar of the Toolbox. Choosing Contact Us, provides us with the needed info to help us locate your project and help you right away. In addition, there is a "Help" checkbox in the mid-upper-hand corner of each tool, which users can activate for quick instruction within the tools.