SSW - Classroom Troubleshooting (Audio)

A general troubleshooting guide for audio issues that arise when using classroom technology.

  • Make sure the projector is powered on.
  • Select the correct input source.
  • Turn up the volume on the touch panel, and check to see if audio is muted.
  • Verify that the switcher and the amp are powered on. Turn the volume dials on both to full volume.
  • Unplug any unnecessary audio output devices from the computer.
  • Check the volume on the input source.
  • Navigate to Control Panel > Hardware and Sound > Sound. Under the "Playback" tab, select "ExtronScalerD" and click "Set Default". Click "OK".

Keywords:classroom audio sound speakers not working volume   Doc ID:74829
Owner:Brock B.Group:University of Illinois Liberal Arts and Sciences
Created:2017-07-26 11:18 CDTUpdated:2020-04-21 13:21 CDT
Sites:University of Illinois Liberal Arts and Sciences
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