Help Desk, Handshake Support
Who supports Handshake? Where can people go for help and general questions?
This is part of The Career Center and they coordinate with all of the other campus employment resources. Hireillini@illinois.edu is monitored by the assistant to the director over there, and they would be able to direct/manage questions as necessary.
FYI: HireIllini is third party vendor utilized by The Career Center, Engineering Career Services, College of Business Career Services, College of Law, and we believe the college of ACES. Normally it is for posting campus interviews, internships, international work study, and Job Postings that are available to U of I graduates.