iPay: How do I generate a store refund?
Refund requests need to go to the following email address: firstname.lastname@example.org with the following information.
1) Ask the staff member for all relevant Transaction IDs, and whether each refund is full or partial and, if partial, what the precise refund should be.
2) Email email@example.com with the subject line something like "Refund for Transaction ID (########)".
3) Specify in the body of the email whether the refund should be full or partial.