Announcements: What is the Announcements tool?
What is the Announcements tool?
The Announcements portal app (a.k.a., Announcements tool) is used to send mass emails to supported units regarding service upgrades/updates, outages, and other news that needs to reach a fairly wide audience. Some IT pros prefer to use Outlook with their own distribution group recipients, but the Announcements tool is a quick and handy way to do the same thing.
To create a new announcement, simply click on the Submit new item button. You'll be presented with the view on the right.
If you're sending a unit email, check the box(es) for the units who need the message. Other options for the announcement are listed in this image, too, such as beginning and end date, any attachments needed, and urgency of the message.