Endpoint Services, Workspace ONE, What is the Device Enrollment Program (Apple DEP)?

This article provides more information about Apple's Device Enrollment Program (DEP).


Workspace ONE Unified Endpoint Management (UEM)

Affected Customers

University of Illinois IT Pros leveraging Technology Services Endpoint Service Workspace ONE UEM


General Information

Apple's Device Enrollment Program (DEP) maximizes the benefits of Apple device enrollment into a Mobile Device Management (MDM) or Unified Endpoint Management (UEM) service such as Workspace ONE. DEP enables IT Pros to:

  • Customize and streamline the UEM enrollment process for iOS, macOS, and tvOS devices.
  • Use Apple Configurator to provision devices in supervised mode, providing access to additional security and configuration settings.
  • Install a non-removable UEM profile on a device, preventing deletion and enforcing enrollment for all users.
  • Prevent iCloud backup by disabling the option to allow users to sign in with an Apple ID.

Purchasing DEP-Eligible Devices

In order to ensure DEP eligibility, Apple devices must be purchased from the following vendors:

  • Apple (iBuy only)
  • AT&T (for the following unit only: AITS)
  • CDW/CDWG (iBuy only)
  • Tech Zone (direct or iBuy)
  • Verizon (for the following units only: DIA, F&S, and Tech Services)

Important: for iBuy purchases, avoid the iBuy site-wide 'Simple' or 'Advanced' searches under the 'Shop' section, as these may return non-DEP-eligible search results.

To ensure DEP-eligible Tech Zone and Apple purchases:

  • Go to Showcases - Hosted Catalogs
  • Select Illini Union Tech Zone
    Tech Zone
  • Use the search field, or select 'Categories' to browse all Tech Zone categories

To ensure DEP-eligible CDWG purchases:

  • Go to Showcases - Office/Computer Suppliers
  • Select CDWG
  • Browse or perform a search in the CDWG PunchOut

Enabling eligible non-DEP Devices

The EPS team can enable eligible non-DEP iOS and tvOS devices if the following conditions are met (macOS devices may not be retroactively enabled):

  • The unit IT Pro should have access to Apple Configurator 2.5 or higher installed on a Mac.
  • iOS devices must be on iOS 11 or higher.
  • tvOS devices must be 4th generation or newer.
  • The device must be able to connect to the Internet in order to communicate with Apple's DEP portal.

Please submit an EPS Support Request if you have devices you'd like to enable for DEP.

Contact the EPS team

Keywords:eps mdm airwatch workspace one endpoint "workspace one" dep apple TechS-EPS-WS1 uem   Doc ID:87360
Owner:EPS Distribution List .Group:University of Illinois Technology Services
Created:2018-10-30 14:31 CDTUpdated:2021-08-19 16:01 CDT
Sites:University of Illinois Technology Services
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