Endpoint Services, Munki, Updating Adobe Deployments

Endpoint Services-specific information about using Munki to keep Adobe deployments current.


Munki Mac Endpoint Management

Affected Customers

University of Illinois IT Pros leveraging Technology Services Endpoint Service Munki Mac Endpoint Management systems to deploy Adobe applications.


General Information about Legacy Adobe Applications

In February 2020, the campus device license expired for pre-2019 versions of Creative Cloud applications as well as Adobe Acrobat DC. In October 2020, all pre-2019 Creative Cloud and Acrobat titles (along with their license and uninstaller packages) were archived from the Multi-Tenant Munki service. 

Endpoint Services recommends updating your Adobe deployments annually, in order to remain current with campus licensing and OS compatibility.

Installing Creative Cloud 2021 or 2020

For convenience, the EPS team creates and maintains several "included" manifests for each Adobe release, for use in your unit manifest structure.

  • To enforce the installation of Adobe applications for Named User sign-in:
    • UofI_licensed_adobe_2021_nul_managed_installs
    • UofI_licensed_adobe_cc2020_nul_managed_installs
  • To enforce the installation of Adobe applications with the Shared Device License (requiring a campus IP address):
    • UofI_licensed_adobe_2021_sdl_managed_installs
    • UofI_licensed_adobe_cc2020_sdl_managed_installs
  • To offer all Named User applications for self-service installation under the Software tab in Managed Software Center:
    • UofI_licensed_adobe_2021_nul_optional_installs
    • UofI_licensed_adobe_cc2020_nul_optional_installs
  • To offer all Shared Device License applications (requiring a campus IP address) for self-service installation under the Software tab in Managed Software Center:
    • UofI_licensed_adobe_2021_sdl_optional_install
    • UofI_licensed_adobe_cc2020_sdl_optional_install

Best practice is to use one of the above in your unit's base_default manifest.

Keeping Installed Adobe CC Applications Updated with RUM

To keep your installed Adobe applications up-to-date, Endpoint Services recommends using Adobe's built-in Remote Update Manager (RUM) utility. Endpoint Services offers several RUM packages for deployment via Munki.

Uninstalling Creative Cloud 2019

While CC 2019 is supported, we encourage IT Pros to transition to CC 2021 or 2020 whenever possible. 

To uninstall 2019 Creative Cloud applications:

  • Remove all Creative Cloud 2019 items wherever they appear in any of your unit's manifests. This includes individual titles as well as included manifests such as UofI_licensed_adobe_cc2019_optional_installs or UofI_licensed_adobe_cc2019_managed_installs.
  • Add the following included manifest to your unit manifests:
    • UofI_licensed_adobe_cc2019_nul_managed_uninstalls
      • This will work to remove _sdl installations as well, although it will not remove the Shared Device License itself.
    • Once CC 2019 apps have been uninstalled from all devices, remove the included manifest from your unit manifests.

Maintaining Your Manifest Templates

We recommend removing Adobe included manifests and other version-specific items (e.g. Office 2019) from your manifest templates, and instead put them in your base_default manifest for greater ease in updating your unit to current versions. See more information about manifest templates.

Contact the EPS team

Keywords:EPS Adobe CC mtm munki endpoint TechS-EPS-MTM creative cloud   Doc ID:98564
Owner:EPS Distribution List .Group:University of Illinois Technology Services
Created:2020-03-09 12:51 CSTUpdated:2021-10-25 08:28 CST
Sites:University of Illinois Technology Services
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