Proctorio, Support and Escalation

Where should I go for help with Proctorio?

Proctorio is an online exam and quiz tool integrated with Compass and Moodle. It is hosted and managed externally by the vendor, not Technology Services.

Note: Install Chrome and the Proctorio extension BEFORE trying to start the test, not doing so can interfere with your time allowed to take the test.

Please visit https://remote.illinois.edu/?s=proctorio for more information.

Please note, the following things are required for the use of Proctorio:
Before using Proctorio, you should restart your computer and ensure all possible programs are closed.

Technology Services has no access to Proctorio to assist students. For assistance with Proctorio (students/faculty/staff), please go to https://proctorio.com/support

There are live chat and email options available (support@proctorio.com). 






Keywords:CITL Compass 2g proc   Doc ID:99915
Owner:Ryan S.Group:University of Illinois Technology Services
Created:2020-04-01 16:33 CDTUpdated:2020-09-15 10:22 CDT
Sites:University of Illinois Technology Services
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