NetID Center - Error Messages: "500 500" or "409 409" when reviewing recovery settings

When changing your password, you may get stuck at the "Review recovery settings" screen which will display a strange "500 500" or "409 409" message in red.

For resolution, you must contact your campus help desk as there is no current workaround.

The error will look like:


KeywordsAITS, IAM, password, NetID, UIN   Doc ID99994
OwnerAITS Service DeskGroupUniversity of Illinois System
Created2020-04-02 14:18:17Updated2023-04-25 08:07:49
SitesUniversity of Illinois at Springfield, University of Illinois System, University of Illinois Technology Services
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