NetID Center - Error Messages: "500 500" or "409 409" when reviewing recovery settings

When changing your password, you may get stuck at the "Review recovery settings" screen which will display a strange "500 500" or "409 409" message in red.

For resolution, you must contact your campus help desk as there is no current workaround.

The error will look like:

Inked500500screenshot_LI2.jpg




Keywords:AITS, IAM, password, NetID, UIN   Doc ID:99994
Owner:AITS Service Desk .Group:University of Illinois System
Created:2020-04-02 15:18 CDTUpdated:2023-04-25 09:07 CDT
Sites:University of Illinois at Springfield, University of Illinois System, University of Illinois Technology Services
Feedback:  0   1