Adobe - Creative Cloud - General

This program acts as the main hub for Adobe program management and installation. This can be used on university computers as well as personal computers.

Adobe Creative Cloud is mainly used for Adobe program installation and updates.  It has many more features including Adobe cloud storage viewing, the font marketplace, and helpful information for anyone wanting to know more about Adobe features.

Note: Be sure to sign into Adobe Creative Cloud as a Company Account and NOT a Personal Account.  Personal Account sign-in will not give you the right app privileges and you cannot access all we have to offer.

If you do not see anything in the Apps tab and instead are greeted with a notice saying you do not have permission to view it, please go to this ACES KB article ( and follow the instructions to edit your Creative Cloud's settings to show it properly. If you are not comfortable doing the instructions listed in this link, contact your IT pro and they will assist!

Installing and Managing Apps in Creative Cloud

Adobe programs can be found in the Apps tab under the All Apps section.  Here, you can monitor Adobe programs.  This includes notification of updates, installation status, and app availability.

Image of Creative Cloud's All Apps tab

Note: If you do not see Install below the apps displayed above, then you need to contact your IT department.  It is likely you have not signed in correctly or need to purchase the FREE Adobe Enterprise access from the UIUC Webstore.

Installing updates for Adobe programs

Updates can be installed from the All Apps section; look for an Update button near the program in question and click it to run.

Updates can also be installed from the Updates section.  This provides a list, if any, of apps needing updates.

Viewing your Adobe Cloud Storage

Clicking on Your Work will display the Adobe cloud storage available to each university employee.  Here you can create libraries and directories to communicate and share documents/templates with a group of people.

If you have any questions or need assistance, please contact your ACES IT Pro. You can find your department's IT contact information here:

KeywordsCC apps programs photoshop premiere indesign   Doc ID109075
OwnerKyle B.GroupAnswers @ ACES
Created2021-02-15 16:41:33Updated2021-09-14 18:36:22
SitesUniversity of Illinois - College of ACES
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