Adding a Shared Mailbox to Outlook

How to Add a Shared Mailbox to Outlook for Mac, Windows, Outlook Online

Adding Another Mailbox (Windows)

To add another mailbox to your Outlook account, do the following:

  1. File tab > click Info tab > Click +Add Account.
  2. Under email address, type the name of the mailbox (i.e. rst-msonline@mx.uillinois.edu) and click Connect
  3. A new window will pop up called Sign in. Type your university email address in (i.e. reinhart@illinois.edu) and click Next
  4. Enter your netid password and click Sign in
  5. A screen will appear that says the account has been successfully added.  Click Done
  6. Restart Outlook and the account should appear in the left pane at the bottom

Adding Another Mailbox (Old Windows)

To add another mailbox to your Outlook account, do the following:

  1. File tab > click Info tab > Click Account Settings.
  2. In Account Settings, select your current Mailbox and click Change.
  3. On the next screen select More Settings.
  4. Select the Advanced tab and click the Add button
  5. Type in the name of the email account
    1. KCH-msresearch@mx.uillinois.edu
  1. Click OK
  2. Then click Apply

The external email account should now be added to your account.

Adding Another Mailbox (Mac New Outlook 365)

To add another mailbox to your Outlook account, do the following:

  1. Open Outlook
  2. Select Tools in the menu bar at the top of the screen
  3. Click Accounts
  4. Click Delegation and Sharing
  5. Select the Shared With Me tab
  6. Click the + icon
  7. Type in name of the email account
    1. KCH-msresearch@mx.uillinois.edu
  1. Click Add
  2. Click Done

It may ask you about auto-discovery. Select the checkbox and click Allow. The mailbox should now be added.

Adding Another Mailbox (Old Mac 2016)

To add another mailbox to your Outlook account, do the following:

  1. Open Outlook
  2. Select Tools in the menu bar at the top of the screen
  3. Click Accounts
  4. Click Advanced which is in the lower right of dialog box
  5. Select the Delegates tab
  6. Go to the section labeled Open these additional mailboxes and click the + icon
  7. Type in name of the email account
    1. KCH-msresearch@mx.uillinois.edu
  1. Click Add

It may ask you about auto-discovery. Select the checkbox and click Allow. The mailbox should now be added.

 

Adding Another Mailbox (Web)

To add another mailbox to your Outlook account, do the following:

  1. Go to outlook.office365.com
  2. Login with your @illinois.edu email account
  3. Click your profile picture, which should be displayed in the upper right-hand corner of the screen.
  4. Select Open another mailbox
  5. Enter KCH-msresearch@mx.uillinois.edu

 

 



KeywordsOutlook, mailbox, shared mailbox   Doc ID117403
OwnerTyler S.GroupCollege of Applied Health Sciences
Created2022-03-16 15:23:15Updated2023-09-12 14:02:51
SitesUniversity of Illinois College of Applied Health Sciences
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