If touch commands on wall-mounted AV control system do not react within a couple of seconds of touch, you may need to restart with these steps. 

[If you are uncomfortable with this process, and have already consulted with our IT team at AHS, submit a ticket to consult@illinois.edu, ask that they escalate to CCME, let them know that you are an IT Pro with IT Partners @ AHS, note that this is a Department Room, and provide our CFOP to charge.]

• You will need a key to 256A SHS, or an SHS master key.
• Shut down the rack power. (in 256A):
  • White rocker switch on front of rack will sequentially shut down most components.
  • Red rocker switch on front of rack will shut down more components.
• Slide the rack away from the wall a bit so that you can see behind it.
• Shut Down AMX NX-2200 AV Controller by disconnecting power:
  • Disconnect the power cord from the power supply labeled NX-2200 PWR SUP PO5, which is strapped to one of the sides of the rack (back/inside) (see photo).
• Shut down wall-mounted AMX touch panel using Iris network switch management tool:
  • Open Iris, find jack HBP05-09 on switch port sw-speech4-4, un-check the POE box to remove power (see screenshot).
• Wait 1 minute.
• Restore rack power.
  • Turn on rack main power with red rocker switch.
  • Turn on additional rack components with white rocker switch. 
• Reconnect power cord on AMX NX-2200 power supply inside back of rack. Controller will boot.
• Restore power to touch panel by checking the POE box on sw-speech4-4 (jack HBP5-09) in Iris.  Watch touch panel reboot - it may take a few minutes.
• System may come up in an odd state, which may require doing a SHUT DOWN on touch panel, waiting, and re-starting with touch panel controls before everything looks right.