What to Expect When Contacting the IT Partners @ AHS Service Desk

The IT Partners @ AHS Service Desk is your central point of contact for day-to-day technology support, service requests, technology information, and communications.

We strive to provide accurate, prompt, and efficient service to the staff, faculty, and graduate students of the College of Applied Health Sciences.

For your convenience, you can request assistance using either of the following methods:

Website: https://go.ahs.illinois.edu/servicedesk
Email: helpdesk@ahs.illinois.edu

After submitting a request, you will receive an email confirmation shortly. If you do not receive a confirmation within 20 minutes, please verify that you used the correct website or email address to reach out. After you receive the confirmation email, you can expect to receive a follow-up email from our support staff within, at most, one business day.



Keywords:
IT, help, request, help desk, service desk, incident, ticket, TDX, email, web 
Doc ID:
161205
Owned by:
Monica C. in College of Applied Health Sciences
Created:
2026-05-10
Updated:
2026-05-10
Sites:
University of Illinois College of Applied Health Sciences